NO. 3101 11 51 2014-Estt.(A-IV)
Government of lndia
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
. . North Block, 'kw Delhi-I 10 001
Dated: 24'h September, 2014
OFFICE MEMORANDUM
.
The undersigned is directed to refer to the conditions laid down by this
Department's O.M. No. 310111412014-Estt.(A.lV) dated 19'~ ~une, 2014, as per which
the Government employees are required to book the air tickets directly from the
airlines (Booking counters, website of airlines) or by utilizing the service of Authorized
Travel Agents viz. 'MIS Balmer Lawrie & Company', 'Mls Ashok Travels & Tours' and
'IRCTC' (to the extent IRCTC is authorized as per DoPT O.M. No. 310111612002-
Estt.(A) dated 02.12.2009) while undertaking LTC journey(s).
2. The matter has further been reviewed and it is clarified that the web-portal of
authorized travel agents, namely Mls Balmer Lawrie & Company Ltd., Mls Ashok
Travels & Tours and IRCTC will also be treated as an acceptable mode for purchase
of air tickets on LTC. However, booking of air tickets through web-portals of these
authorized agents would also be governed by the provisions of Department of
Expenditure's O.M. No. 19024i1/2012-E-IV dated 5'h September, 2014 which are as
under:
(i) No feel service charges (by whatever nomenclature), which are not included in
the 'tariff' charged by Air-Indialairlines, are required to be paid to the
aforementioned authorised travel agents.
(ii) As far as possible, air tickets on Government account may be obtained directly
from the Air India1 Airlines (booking counters1 offices1 websites) and if obtaining
tickets directly from Air IndiaIAirlines is not possible, should the services of
authorised travel agents be availed of.
3. All Ministriesl Departments are advised to bring these guidelines to the notice of
all their employees.
Under Secretary to the Govt. of lndia
.
Government of lndia
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
. . North Block, 'kw Delhi-I 10 001
Dated: 24'h September, 2014
OFFICE MEMORANDUM
.
The undersigned is directed to refer to the conditions laid down by this
Department's O.M. No. 310111412014-Estt.(A.lV) dated 19'~ ~une, 2014, as per which
the Government employees are required to book the air tickets directly from the
airlines (Booking counters, website of airlines) or by utilizing the service of Authorized
Travel Agents viz. 'MIS Balmer Lawrie & Company', 'Mls Ashok Travels & Tours' and
'IRCTC' (to the extent IRCTC is authorized as per DoPT O.M. No. 310111612002-
Estt.(A) dated 02.12.2009) while undertaking LTC journey(s).
2. The matter has further been reviewed and it is clarified that the web-portal of
authorized travel agents, namely Mls Balmer Lawrie & Company Ltd., Mls Ashok
Travels & Tours and IRCTC will also be treated as an acceptable mode for purchase
of air tickets on LTC. However, booking of air tickets through web-portals of these
authorized agents would also be governed by the provisions of Department of
Expenditure's O.M. No. 19024i1/2012-E-IV dated 5'h September, 2014 which are as
under:
(i) No feel service charges (by whatever nomenclature), which are not included in
the 'tariff' charged by Air-Indialairlines, are required to be paid to the
aforementioned authorised travel agents.
(ii) As far as possible, air tickets on Government account may be obtained directly
from the Air India1 Airlines (booking counters1 offices1 websites) and if obtaining
tickets directly from Air IndiaIAirlines is not possible, should the services of
authorised travel agents be availed of.
3. All Ministriesl Departments are advised to bring these guidelines to the notice of
all their employees.
Under Secretary to the Govt. of lndia
.
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